Effective date: 2022-06-01
Welcome to Makebot (“Company”, “we”, “our”, “us”)!
These Terms of Service (“Terms”, “Terms of Service”) govern your use of our website (together or individually “Service”) operated by Makebot.
Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard and disclose information that results from your use of our web pages.
Your agreement with us includes these Terms and our Privacy Policy (“Agreements”). You acknowledge that you have read and understood Agreements, and agree to be bound of them.
The following Terms of Use (this “Agreement”) govern and regulate your access to and use of Chattybook and all affiliated websites owned and operated by Makebot (as defined in the subsequent paragraph), including all subdomains, subdirectories, mobile sites, and mobile applications thereof (collectively, the “Chattybook Website”). This Agreement is made between Makebot and you, whether you are an End User or a Partner (as defined in Section 1 of this Agreement).
Each of the following terms used on our site have meanings attached to them.
Consumer or End User means a user of the Chattybook site who is not the partner; i.e. consumers whose intention is to book appointments through Chattybook’s chatbot.
Partner means a service provider using the Chattybook Website.
We provide the Chattybook website to make it easier for our Partners to manage reservations. The Chattybook Website also provides notifications, alerts, and confirmations.
Sometimes the Chattybook website may be inaccessible due to reasons beyond our control. While we will put in our best efforts to keep the Chattybook Website running, the Chattybook Website may be unavailable sometimes for any reason including but not limited to routine maintenance. Access to the Chattybook website may temporarily be interrupted.
Chattybook contains content and technology that is protected by copyright, trademark, patent, trade secret, and other laws. Your access to the Chattybook Website is not available for sale to any third parties. The content and information available on the Chattybook Website and the infrastructure available on the Chattybook website are all exclusive property of Makebot. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works from any Makebot Content.
You may use Service only for lawful purposes and in accordance with Terms. If your conduct impedes any user from using the Chattybook Website, we may limit your access to the Chattybook Website. You agree not to use Service:
Additionally, you agree not to:
Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of Makebot and its licensors. Service is protected by copyright, trademark, and other laws of and foreign countries. Our trademarks may not be used in connection with any product or service without the prior written consent of Makebot. All of Makebot’s content is protected by copyright as a collective work under the copyright laws.
You may download, print, and/or save copyrighted material for personal use but you may not publish, modify, transmit, or in any way exploit Makebot’s content in whole or in part. By downloading copyrighted material from the Chattybook Website, you acknowledge that you do not procure any ownership rights.
You may not upload, post, reproduce, or distribute content protected by copyright or other proprietary right, without obtaining permission of the copyright owner. Makebot does not bear the responsibility to aid you in determining whether the material in question is copyrighted or trademarked. You shall be solely liable for any damage resulting from any infringement of copyrights, trademarks, proprietary rights, or any other harm resulting from such a submission. You represent and warrant that: (i) you own the Submissions posted by you on or through the Site or otherwise have the right to grant the license set forth in this section, and (ii) the posting of your Submissions on or through the Site does not violate the privacy rights, publicity rights, trademark rights, copyrights, contract rights or any other rights of any person. You agree to pay for all royalties, fees, and any other monies owing any person by reason of any submissions posted by you to or through the Website.
We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on Service infringes on the copyright or other intellectual property rights (“Infringement”) of any person or entity.
If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to chattybook@makebot.ai, with the subject line: “Copyright Infringement” and include in your claim a detailed description of the alleged Infringement.
You may be held accountable for damages (including costs and attorneys’ fees) for misrepresentation or bad-faith claims on the infringement of any Content found on and/or through Service on your copyright. WE CAUTION YOU THAT UNDER FEDERAL LAW, IF YOU KNOWINGLY MISREPRESENT THAT ONLINE MATERIAL IS INFRINGING, YOU MAY BE SUBJECT TO HEAVY CIVIL PENALTIES. THESE INCLUDE MONETARY DAMAGES, COURT COSTS, AND ATTORNEYS FEES INCURRED BY US, BY ANY COPYRIGHT OWNER, OR BY ANY COPYRIGHT OWNER’S LICENSEE THAT IS INJURED AS A RESULT OF OUR RELYING UPON YOUR MISREPRESENTATION.
When you create an account with us, you guarantee that you are above the age of 14, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on Service.
You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene.
We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
We currently have two plans available. Unless you are utilizing our Free basic service, our Plus Service is billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring, monthly basis ("Billing Cycle").
At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or Makebot cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting chattybook@makebot.ai customer support team.
A valid payment method is required to process the payment for your subscription. You shall provide Makebot with accurate and complete billing information that may include but not limited to full name, address, state, postal or zip code, telephone number, and a valid payment method information. By submitting such payment information, you automatically authorize Makebot to charge all Subscription fees incurred through your account to any such payment instruments.
Should automatic billing fail to occur for any reason, Makebot reserves the right to terminate your access to the Service with immediate effect.
Makebot, in its sole discretion and at any time, may modify Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.
Makebot will provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.
Your continued use of Service after Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.
We do not issue refunds even if you cancel your Subscription within your current Billing Cycle but you may use your subscription until your currently Billing Cycle is over.
THESE SERVICES ARE PROVIDED BY COMPANY ON AN “AS IS” AND “AS AVAILABLE” BASIS. COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THEIR SERVICES, OR THE INFORMATION, CONTENT OR MATERIALS INCLUDED THEREIN. YOU EXPRESSLY AGREE THAT YOUR USE OF THESE SERVICES, THEIR CONTENT, AND ANY SERVICES OR ITEMS OBTAINED FROM US IS AT YOUR SOLE RISK.
NEITHER COMPANY NOR ANY PERSON ASSOCIATED WITH COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER COMPANY NOR ANYONE ASSOCIATED WITH COMPANY REPRESENTS OR WARRANTS THAT THE SERVICES, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SERVICES OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE SERVICES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
Our Service may contain links to third party web sites or services that are not owned or controlled by Makebot.
Makebot has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.
YOU ACKNOWLEDGE AND AGREE THAT COMPANY SHALL NOT BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY DAMAGE OR LOSS CAUSED OR ALLEGED TO BE CAUSED BY OR IN CONNECTION WITH USE OF OR RELIANCE ON ANY SUCH CONTENT, GOODS OR SERVICES AVAILABLE ON OR THROUGH ANY SUCH THIRD PARTY WEB SITES OR SERVICES.
WE STRONGLY ADVISE YOU TO READ THE TERMS OF SERVICE AND PRIVACY POLICIES OF ANY THIRD PARTY WEB SITES OR SERVICES THAT YOU VISIT.
You agree to defend, indemnify, and hold harmless Makebot and our employees, agents, representatives, officers and directors (each, an “Indemnitee”) from and against all liabilities, claims and expenses, including attorney`s fees, that arise from your use or misuse of the Site or Site Content or your violation of the Terms of Use. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses. You are not permitted to settle, or consent to any entry of judgment in, any asserted claim or action that would entitle an Indemnitee to indemnification without Makebot’s written consent.
We may terminate or suspend your account and bar access to Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of Terms.
If you wish to terminate your account, you may simply discontinue using Service.
All provisions of Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
You may provide us either directly at chattybook@makebot.ai or via third party sites and tools with information and feedback concerning errors, suggestions for improvements, ideas, problems, complaints, and other matters related to our Service (“Feedback”). You acknowledge and agree that: (i) you shall not retain, acquire or assert any intellectual property right or other right, title or interest in or to the Feedback; (ii) Company may have development ideas similar to the Feedback; (iii) Feedback does not contain confidential information or proprietary information from you or any third party; and (iv) Company is not under any obligation of confidentiality with respect to the Feedback. In the event the transfer of the ownership to the Feedback is not possible due to applicable mandatory laws, you grant Company and its affiliates an exclusive, transferable, irrevocable, free-of-charge, sub-licensable, unlimited and perpetual right to use (including copy, modify, create derivative works, publish, distribute and commercialize) Feedback in any manner and for any purpose.
EXCEPT AS PROHIBITED BY LAW, YOU WILL HOLD US AND OUR OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS HARMLESS FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGE, HOWEVER IT ARISES (INCLUDING ATTORNEYS’ FEES AND ALL RELATED COSTS AND EXPENSES OF LITIGATION AND ARBITRATION, OR AT TRIAL OR ON APPEAL, IF ANY, WHETHER OR NOT LITIGATION OR ARBITRATION IS INSTITUTED), WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, OR ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, INCLUDING WITHOUT LIMITATION ANY CLAIM FOR PERSONAL INJURY OR PROPERTY DAMAGE, ARISING FROM THIS AGREEMENT AND ANY VIOLATION BY YOU OF ANY FEDERAL, STATE, OR LOCAL LAWS, STATUTES, RULES, OR REGULATIONS, EVEN IF COMPANY HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. EXCEPT AS PROHIBITED BY LAW, IF THERE IS LIABILITY FOUND ON THE PART OF COMPANY, IT WILL BE LIMITED TO THE AMOUNT PAID FOR THE PRODUCTS AND/OR SERVICES, AND UNDER NO CIRCUMSTANCES WILL THERE BE CONSEQUENTIAL OR PUNITIVE DAMAGES.
These Terms shall be governed and construed in accordance with the laws of South Korea, which governing law applies to agreement without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding Service.
We reserve the right to withdraw or amend our Service, and any service or material we provide via Service, in our sole discretion without notice. We will not be liable if for any reason all or any part of Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts of Service, or the entire Service, to users, including registered users.
We may amend Terms at any time by posting the amended terms on this site. It is your responsibility to review these Terms periodically.
Your continued use of the Platform following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.
By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use Service.
No waiver by Company of any term or condition set forth in Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Company to assert a right or provision under Terms shall not constitute a waiver of such right or provision.
If any provision of Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of Terms will continue in full force and effect.
BY USING SERVICE OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.
Please send your feedback, comments, requests for technical support by email: chattybook@makebot.ai
Effective Date: 2022-06-01
Chattybook provides a booking platform service. These Booking Terms of Use apply to your access or use of Chattybook’s booking services. Please read these Booking Terms and Conditions carefully before you use Chattybook’s Booking Services, as these Booking Terms and Conditions will apply to you when using Chattybook’s Booking services. If you do not agree with these Booking Terms and Conditions, you must not use Chattybook’s Services and book with our Partners.
Capitalised terms used in this document have meanings assigned to them, and each of the following terms has the following meaning assigned to it.
“Booking Confirmation” means a written confirmation we send to you regarding a Chattybook booking by email.
“Client”, “End User”, and “You” means you, the user of Chattybook’s Services or the user who books appointments through our Partner Services.
“Booking” means a reservation booked via Chattybook’s chatbot with a particular Partner to be provided with their services.
“Chatbot” is a software or computer program that simulates human conversation through text or voice interactions.
“Chattybook Booking Services” means appointment services including making appointments, rescheduling, and cancelling appointments which can all be done through Chattybook’s chatbot.
“Chattybook Customer Account” means an account created via Chattybook’s chatbot which contains information such as your name, phone number, and booking history.
“Chattybook Website” means the Chattybook website, which is accessible through any web browser.
“No Show Policy” means a policy in which a Partner may charge you a certain fee for failing to show up at the Partner’s place of businesses at the time indicated and as a result render you unable to make reservations for future bookings.
“Partner” means a third-party provider of goods and services, who offers their goods and services for sale on Chattybook’s chatbot.
“Partner Services” means any products, good, and/or services offered by a Partner for purchase or booking on Chattybook’s chatbot.
Chattybook is a platform that connects the best beauty and wellness professionals with clients seeking such services.
Chattybook solely provides a platform for Partners and Clients to connect and serves only as a medium to facilitate the provision of the Partner Services offered. Chattybook does not provide or contract for Partner Services, and Partners and Clients contract independently for the provision of the Partner Services. Each Client is solely responsible for selecting a Partner, the services to be provided, and the location at which the Partner Services will be performed. Any decision made by a Client to receive Partner Services is a decision made in such person’s sole discretion and at their own risk. All Users understand and acknowledge that (i) Chattybook does not conduct background checks and (ii) any provision of Services in a private location inherently increases the risks involved for both Clients and Partners.
You understand and agree that the Partner Services listed on Chattybook’s Chatbot are provided by our partners, and not by us. These Partners, and not Chattybook, are responsible for customer service related to these Partner Services, which includes responsibility for quality, and content of the Partner Services, as well as any disputes regarding scheduling, reservation, cancellation, refund policies, and issues concerning experience with a Partner’s personnel or policies.
All Partner Services shown on the Chattybook Chatbot are available for usage. The images and descriptions you see of the Partner Services on the Chattybook Chatbot are for illustrative purposes only, and actual Partner Services may be subject to change and may vary from those images and/or descriptions. We require that our Partners provide accurate descriptions and images to the Services they are providing on our Chattybook Chatbot. However, we cannot verify the information Partners provide to us. It will be the Partner’s responsibility to ensure that all descriptions and images listed for Service on the Chatbot are available and accurate.
It is your (or the person receiving the Partner Services of the Chattybook booking) sole responsibility to communicate in advance any medical or health related conditions you have that may affect any Partner Services (e.g., allergy and health issues). If you fail to communicate such issues, neither Chattybook nor the relevant Partner shall be liable to you for any injury, loss, or damages results from the Partner Services that could have been avoided if you had disclosed such information prior to receiving the Partner Services.
When you make a Chattybook Booking, you will be able to select what Partner Services you would like to receive. Chattybook’s Booking Services allow you to check for any errors before confirming your booking, and will disclose any pertinent information prior to your confirmation.
If you wish to reschedule your appointment after you have received a Booking Confirmation, you may do so either through our Chatbot or by contacting the relevant Partner directly. However, you may only reschedule within the time frame determined by the Partner. The interval between when you may reschedule your appointment and your scheduled appointment time will be determined by the Partner, and disclosed to you when you make your Chattybook Booking. Note that your ability to reschedule your appointment will depend on the Partner’s availability.
If you wish to cancel your Chattybook Booking, you may do so through our Chatbot or by contacting your Partner directly. You may only cancel within the time frame determined by the Partner. The interval between when you may cancel your appointment and your scheduled appointment time will be determined by the Partner, and disclosed to you when you make your Chattybook Booking.
Certain Partners may choose to implement a No Show Policy. If you fail to show up at the indicated time on your Chattybook Booking, a Partner may choose to exercise their No Show policy, wherein they may not allow you to book with them in the future.
If you would like to make a complaint about one of our Partners or their Partner Services, please speak to the Partner yourself to resolve the issue; we are not responsible for any issues that arise between you and the Partner.
Please note that while we take complaints seriously, we are not responsible to you for the Partner Service(s) which the Partners provide and are under no obligation to provide you with any compensation in the event you are dissatisfied with any Partner Services.
Makebot reserves the right to partially or fully restrict access to your account if any of the following occur:
In addition, you understand that because Partner Services are sold by our partners, and not by us, our Partners maintain the right to impose additional restrictions on who may buy and book the Partner Services they offer. A Partner may choose to restrict your access to their Partner Profile or prevent you from making a Chattybook Booking with Partner Services that they offer. Partners may also restrict your ability to interact with them on the Chatbot. These restrictions are determined solely by the Partners, and we are unable to provide you with access to these Partner Services.
MAKEBOT EXPRESSLY DISCLAIMS ANY LIABILITY THAT MAY ARISE BETWEEN USERS RELATED TO OR ARISING FROM USE OF THE SERVICES. BECAUSE MAKEBOT IS NOT INVOLVED IN THE ACTUAL INTERACTIONS BETWEEN PARTNERS AND YOU OR IN THE PROVISION OF ANY PARTNER SERVICES, YOU HEREBY RELEASE AND FOREVER DISCHARGE MAKEBOT AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS AND LICENSORS FROM ANY AND ALL CLAIMS, DEMANDS, DAMAGES (ACTUAL OR CONSEQUENTIAL) OF EVERY KIND AND NATURE, WHETHER KNOWN OR UNKNOWN, CONTINGENT OR LIQUIDATED, ARISING FROM OR RELATED TO ANY DISPUTE OR INTERACTIONS WITH ANY OTHER USER, WHETHER ONLINE OR IN PERSON, WHETHER RELATED TO THE PROVISION OF PARTNER SERVICES OR OTHERWISE.
You agree to defend, indemnify and hold harmless the Company and its affiliates, officers, directors, employees, agents, partners and licensors from and against any and all claims, damages, obligations, losses, liabilities, costs, debt and expenses (including but not limited to attorney`s fees) arising from or relating to: (i) your use of and access to the Services; (ii) Partner Services facilitated by the Services or any interaction between you and another user; (iii) your violation of any term of these Terms of Service; (iv) your violation of any applicable law, rule, or regulation; (v) personal information or any other information or content that is submitted via your Chattybook Customer Account, including without limitation misleading, false or inaccurate information; (vi) negligent or willful misconduct; or (vii) any third-party claims or damages relating to death, personal injury or emotional distress arising from or related to use of Partner Services. This defense and indemnification obligations will survive the termination of these Terms of Service and your use of the Services.
We have implemented technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, or disclosure. However, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information for improper purposes. You acknowledge that you provide your personal information at your own risk.
We may revise these Booking Terms and Conditions from time to time in the following circumstances:
Makebot reserves the right, at its sole and absolute discretion, to change, modify, add to, supplement or delete any of these Terms of Service and all referenced and/or incorporated exhibits or policies, programs and guidelines. Makebot will endeavor to notify you of any material changes by email, but will not be liable for any failure to do so. If any future changes to these Terms of Service Fare unacceptable to you or cause you to no longer be in compliance with these Terms of Service, you must terminate, and immediately stop using, the Services. Your continued use of the Services following any revision to these Terms of Service constitutes your complete and irrevocable acceptance of any and all such changes.
I HEREBY ACKNOWLEDGE THAT I HAVE READ AND UNDERSTAND THE FOREGOING BOOKING TERMS & CONDITIONS, INCLUDING THE COMPANY’S PRIVACY POLICY AND AGREE THAT MY USE OF THE SERVICES IS AN ACKNOWLEDGMENT OF MY AGREEMENT TO BE BOUND BY THE TERMS AND CONDITIONS OF THESE TERMS OF SERVICE.
Effective date: 2022-06-01
Welcome to Makebot.
Makebot (“us”, “we”, or “our”) operates Chattybook (hereinafter referred to as “Service”).
Our Privacy Policy governs your visit to our Chattybook website, and explains how we collect, safeguard and disclose information that results from your use of our Service.
We use your data to provide and improve Service. By using Service, you agree to the collection and use of information in accordance with this policy.
Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitutes your agreement with us (“agreement”).
When you use our service, you’re trusting us with your information. We understand this is a big responsibility and we work hard to protect your information and put you in control. This Privacy Policy explains how and why we collect and use personal information, and what we do to ensure it is kept private and secure and in compliance with the applicable laws.
“Makebot” is a company incorporated and registered in South Korea under company number 346-86-01103, with registered office address in 272, Digital-ro, Guro-gu, Seoul, South Korea.
“Partner” means a business owner who uses the Chattybook site to manage bookings and engage with customers.
“Privacy Policy” means this Privacy Policy which may be changed from time-to-time.
“Services” means any of the services we provide to Partners or individuals through our Chatbot and Websites.
“Websites” means all websites affiliated with Makebot (e.g., Chattybook) including all subdirectories, subdomains, and mobile sites thereof.
“Personal Data” means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
“Usage Data” is data collected automatically either generated by the use of Service or from Service infrastructure itself (for example, the duration of a page visit).
“Cookies” are small files stored on your device (computer or mobile device).
“Data Controller” means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.
Data Processors (or Service Providers) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
“Data Subject” is any living individual who is the subject of Personal Data.
“End User” is the individual using our Partner Service.
This Privacy Policy will apply to you if you are any of the following:
By accessing or using the Services or any of our Websites, you agree to the terms of this Privacy Policy. If we make any significant changes to this Privacy Policy, we will notify you through email or directly through our Website.
If you have any questions about our Privacy Policy, please do not hesitate to contact us at chattybook@makebot.ai.
We collect several different types of information for various purposes to provide and improve our Service to you.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
When making reservations, the Partner may ask for information such as first name and last name, email address, and phone number to make reservations. Please note that as an End User this information will be used for reservation purposes only.
We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through any device (“Usage Data”).
This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access Service with a device, this Usage Data may include information such as the type of device you use, your device unique ID, the IP address of your device, your device operating system, the type of Internet browser you use, unique device identifiers and other diagnostic data.
We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
While using our Service, we may also collect the following information: name, email address, address, a password, the name of your business (if you are a Partner), and your phone number. We also collect demographic information such as your birth date, age, and gender.
We collect information about your device when you visit our Website.
The information we collect includes:
We collect information when you use our Services. This may include:
Through your use of our Services, we may collect information from you about someone else. If you provide Makebot with personal information about someone else, you must ensure that you are authorized to disclose that information to Makebot and that, without Makebot taking any further steps required by applicable data protection or privacy laws, Makebot may collect, use and disclose such information for the purposes described in the policy.
Makebot uses the collected data for various purposes:
We employ a variety of physical and technical measures to keep your personal information safe and to prevent unauthorized access to, use or disclosure of it. Databases are stored on secure servers and we control who has access to them (using both physical and electronic means).
Where we have given you (or where you have chosen) a password which enables you to access our Services, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. We cannot absolutely guarantee the security of the internet, external networks, or your own device, accordingly any online communications (e.g. information provided by e-mail, through our Website or our Apps) are at your own risk.
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside South Korea and choose to provide information to us, please note that we transfer the data, including Personal Data, to South Korea and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Makebot will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
We may disclose personal information that we collect, or you provide:
Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.
If we or our subsidiaries are involved in a merger, acquisition or asset sale, your Personal Data may be transferred.
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR.
We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please email us at chattybook@makebot.ai.
In certain circumstances, you have the following data protection rights:
Please note that we may ask you to verify your identity before responding to such requests. Please note, we may not able to provide Service without some necessary data.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
We are subject to the law like everyone else. We may be required to give information to legal and/or regulatory authorities if they so request, or if they have the proper authorization such as a search warrant or court order. We also may need to retain and disclose certain personal information about you to legal and/or regulatory authorities and to appropriate agencies to conduct anti-money laundering checks and to assist with fraud prevention. We will disclose this information as is required by law.
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service.
We may use third-party Service Providers to automate the development process of our Service.
We may use remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimise and serve ads based on your past visits to our Service.
We may provide paid products and/or services within Service. In that case, we use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Services are not intended for use by children under the age of 14 (“Child” or “Children”).
We do not knowingly collect personally identifiable information from Children under 14. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, please contact us by email: chattybook@makebot.ai
